Welcome to aviennel.shop (hereinafter referred to as “this Website”). We attach great importance to your privacy and the security of your personal information. This Privacy Policy is designed to explain how we collect, use, store, and protect your information, ensuring that you can use our services with peace of mind.

I. Information We Collect
When you visit or use this Website, we may collect the following information:
Personal Identifiable Information: Such as your name, email address, contact number, shipping address, etc. (used for order processing and delivery).
Transaction Information: Including order records, payment status, and details regarding purchased items.
Device and Technical Information: Such as your IP address, browser type, access times, and browsing history.
Customer Communication Information: Content you provide when communicating with our customer service team.

II. How We Use Your Information
The information we collect is used for the following purposes:
To process and fulfill your orders and payments.
To provide customer service and after-sales support (e.g., handling returns and exchanges).
To optimize Website functionality and enhance user experience.
To send order updates, shipping information, and necessary notifications.
With your consent, to send promotional offers or information about new products (you may unsubscribe at any time).

III. Sharing and Disclosure of Information
We commit not to sell or rent your personal information. We may share necessary information under the following circumstances:
With third-party service providers—such as payment gateways and logistics companies—to facilitate order delivery.
To comply with applicable laws, regulations, or lawful requests from government authorities.
To protect the legitimate rights, interests, and safety of this Website and its users.

IV. Data Security
We implement reasonable technical and administrative measures to protect your personal information—including encrypted transmission, secure servers, and access controls—to prevent information leakage, loss, or unauthorized access.

V. Use of Cookies
This Website may use “Cookie” technology to enhance user experience—for instance, by saving items in your shopping cart, remembering your browsing preferences, and analyzing website traffic. You may choose to disable Cookies via your browser settings; however, doing so may affect the functionality of certain features on the Website.

VI. Your Rights
You have the right to:
Access or correct your personal information.
Request the deletion of your account or associated data (to the extent permitted by law).
Unsubscribe from marketing communications.
To exercise any of the above rights, please contact us using the contact details provided below.

VII. Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations or legal requirements. Any updates will be posted on this page; we recommend that you review this policy periodically.

Thank you for trusting and using aviennel.shop. We remain committed to protecting your privacy and data security.