Welcome to aviennel.shop. The following outlines our policies regarding product delivery and shipping; please read this information carefully before placing an order.

I. Delivery Area
Currently, this website supports delivery within the United States only.
At the checkout page, all orders are defaulted to a U.S. shipping address; international shipping services are not supported.
Please ensure that the shipping address you provide is accurate and complete to avoid any issues with delivery.

II. Order Processing Time
Orders enter our processing workflow immediately after payment is successfully completed.
Typically, orders are processed and dispatched within 1–3 business days.
During weekends and U.S. federal holidays, order processing times may be slightly extended.

III. Shipping Time
Once an order has been dispatched, the estimated delivery time is 5–10 business days (within the U.S. only).
Actual delivery times may vary depending on weather conditions, logistics scheduling, or regional differences.

IV. Logistics Partners
To ensure stable and reliable delivery services, we partner with the following major logistics carriers to fulfill orders:
USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx (Federal Express)
The specific carrier assigned to your order will be automatically selected based on the shipping address and our warehouse logistics arrangements.

V. Shipping Fees
Shipping fees are automatically calculated and displayed on the checkout page (applicable to orders within the U.S.).
In the event of promotional campaigns or free shipping offers, the terms outlined in website announcements or on the checkout page shall take precedence.

VI. Order Tracking
Once your order has been dispatched, you will receive a shipping notification via email containing your logistics tracking information.
You may use the provided tracking number to check the status of your package at any time.

VII. Delivery Exceptions
In the event of delivery delays caused by force majeure factors (such as severe weather, logistics disruptions, etc.), we will make every effort to assist in tracking the shipment; however, we cannot be held liable for any additional losses incurred as a result.
If your package is lost or if you encounter any other delivery-related issues, please contact us immediately, and we will assist you in resolving the matter.

Thank you for choosing aviennel.shop. We are committed to providing you with efficient and reliable delivery services.